Buying on Craftumi
How does the buying work on craftumi?
You buy direct from the seller and payment is paid to the seller via PayPal or Direct Deposit. We allow our sellers to set their payment method so they may offer both PayPal or Direct Deposit or just one of these options.
Will I be sent an email when I make a purchase?
Yes you will be sent an email to your nominated email address with the details of your purchase. You can also access your purchase details in your My Craftumi > Purchases
How does the craftumi cart work?
We have a new cart which now allows you to checkout one seller at a time. Firstly add your item or items to your cart, they will be grouped into sellers orders and each order will have their own checkout option.
You can easily remove items from your cart and change the quantities, add the item to your favourites, change postage types and change the postage address.
Once you have finished shopping with the seller click your preferred checkout method. Below are more details on each checkout purchase.
Can you explain the PayPal checkout process?
We have recently upgraded our cart and all PayPal purchases must be paid on checkout, if you don't confirm your purchase on the craftumi website after logging into PayPal your purchase won't be made.
• Once you have finished shopping with the seller click the checkout with PayPal button in the cart
• You will then be directed to the PayPal website to login
• Paypal will ask to continue with your payment
• You will be directed back to the craftumi website to the confirmation page
• Click confirm and a confirmation screen will appear to say your purchase has been successful
• You will be sent an email from PayPal and craftumi confirming your purchase
Can I pay with my credit card using PayPal?
Yes we ask that all sellers offer this service to craftumi buyers, you simply go through the above process and you will be given an option on the PayPal website to pay with your credit card.
If this option doesn't show then please let craftumi support know so we can ask that the seller change their PayPal settings.
Can you explain the Direct Deposit checkout process?
Direct Deposit is only available for buyers who have a craftumi account.
Once you have finished shopping with the seller click the checkout with Direct Deposit button in the cart, you will them be asked to confirm your process. At this point you have bought the item and a confirmation screen will appear to say your purchase has been successful.
If the seller has stored their BSB & Account details they will appear on the confirmation screen, a message may also appear giving you more instructions for example the seller will be touch asap with their bank details.